![]() ![]() In recent years, the migration from the on-premises Exchange environment to Office 365 or cloud environment has become a trend, and many organizations are migrating their data completely to the Cloud. But I cannot see this shared mailbox in Outlook on my PC.”- An Exchange Online User. In Exchange Online, I created a shared mailbox and gave full permission to my account. The shared mailbox will appear under your main mailbox.“I migrated my on-premises mailbox data to Microsoft 365 using the hybrid method. If the name does not autofill, type it in and select "Search Directory" to find the mailbox.Ĭlick add to add the shared mailbox to your FASmail account. In the prompt that appears, start typing the email address of the mailbox you want to open and press enter. ![]() You can right-click your name on the left hand side and click 'Add shared folder.' If you know you will be accessing the shared mailbox often, you can bookmark the URL for future use. One you have selected the correct mailbox, click Open to be brought to a new window with the other mailbox. If the name does not autofill, type it in and select "Search Directory" to find the mailbox. In the prompt that appears, start typing the email address of the mailbox you want to open. Select "Open another mailbox" from the drop down menu. When you are signed in to FASmail Web Mail interface (), click on the avatar icon (blank head, or a picture), at the top right.
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